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Unidades Académicas
Facultad de Ciencias Sociales y Humanísticas
Tesis de Ingeniería Comercial
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Issue Date
Title
Author(s)
2017
Propuesta de mejora del servicio al cliente para la empresa grupo TVCABLE de la ciudad de Guayaquil mediante la implementación de una estrategia de omnicanalidad
Altamirano Estrella, Luis Fernando
;
Orozco Villegas, Lissette Anabel
;
Martin Moreno, Olga, Director
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Author
1
Orozco Villegas, Lissette Anabel
Subject
1
Estrategia de omnicanalidad
1
Estudio de mercado
1
Mejora de servicio
1
Servicio al cliente
1
Área comercial