Descripción, Modelamiento y Rediseño de los Procesos de Seguimiento a los Graduados Utilizando el Lenguaje de Modelamiento BPMN

Abstract

Due to the continual changes that the higher education of Ecuador experiences, the institutions should prepare themselves to implement these dynamic changes in its academic structure. This is particularly necessary when it comes to processes that generate an impact with the intention of improving the education. These changes sometimes respond to new national regulations. For instance, the request introduced in the general regulations of the Organic Law on Higher Education (LOES), which orders institutions to design a follow-up system for its alumni. Thus, the Escuela Superior Politécnica del Litoral (ESPOL) needs to design a new business management process that tracks their graduates. The business process model enables ESPOL graduates to get information about the academic status when they leave the institution and in turn, verify whether the knowledge gained was of great help for their employment. For this reason, the goal of this paper is to collaborate with ESPOL with a design proposal for the follow-up process of its graduates, using the modeling language BPMN. The proposed design was developed and validated by involving some of the key actors in the process of tracking graduates.