Análisis, diseño e implementación del módulo evaluación del sistema estratégico de calidad de compulead s.a.

Abstract

The evaluation module is part of the integrated system Compulead, which helps measure the company’s competitiveness according to the established quality policies ISO, and the quality models like EFQM, Malcolm Baldrige (MB) and Strategic System of Quality Compulead (CL) development by the company’s. Performing the internal and external evaluations; a employees and company. According to the established models, criteria and rules, we can obtain the report of external evaluations of all the company activities in accordance to all the points it reached. Depending of the company’s indicators and the daily activities, we can evaluate the employees according to the established goals they set up monthly. It turns in a medium level administrative system, being an Management Information Systems MIS and a Decision Support Systems (DSS), which helps the executives, make decisions for the present and the future.