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Browsing by Author Blacio León, Ingrid Berenice
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Showing results 1 to 1 of 1
Issue Date
Title
Author(s)
2021
Propuesta de mejora y automatización del proceso de devolución de garantías de productos en el departamento de soporte técnico de una entidad comercial, aplicando el enfoque BPM (Business Process Management)
García Plúa, Juan Carlos, Director
;
Blacio León, Ingrid Berenice