Implementación de la gestión de príoridades de una red de telefonía ip al interior de una empresa, utilizando ss7

Abstract

Every country should have advanced technology, especially in the area of telecommunications as a fundamental part in the life of people. Communication systems must have a good infrastructure to provide good services to their customers and to satisfy their demands. Taking into consideration the telephone network which is our main subject, it became necessary to improve, expand services and optimize resources; we have considered necessary to further study this area. This paper is to strengthen and expand our professional knowledge about Communications Systems through the implementation of Signaling System 7; it will allow a substantial improvement in the digital telephony, being a system that has a platform formed of several applications that enable better national and international communication development. We will base our project using this type of signaling system as the primary means for transporting messages between call centers that will be configured for the implementation of the communication of our company, it will include two stores which itself will be constituted by several areas that will be responsible for satisfying the needs of customers. The company has the following policies dial plans: In each area the boss has more privileges in communication so he can communicate with other heads of areas and if they do not answer the system will transfer the call to the respective secretary. The secretary of each area may contact her respective boss or contact to different secretaries who are part of the company. Employers can only communicate with their respective department secretary. With this dial plan we are making a good call management in order to reduce the traffic caused by the same when there is no restriction.