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Unidades Académicas
Facultad de Ciencias Naturales y Matemáticas
Tesis de Postgrado - FCNM
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Issue Date
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2018-01-16
Propuesta de Implementación de un Sistema de Administración de la Relación con el Cliente (CRM) enfocado a un Concesionario Automotriz
Perez Gilabert, Francisco
;
Ponce Ponce, Fabián Ángel
;
Tapia Andino, Rosa
2018-01-16
Propuesta de Reingeniería de Procesos Operativos y Administrativos en el Área de Talleres de un Concesionario Automotriz
Armas Cabrera, Nelson Washington
;
Espín Maldonado, Oscar David
;
Montalvo Barrera, Diana
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Author
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Espol
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Espín Maldonado, Oscar David
1
Montalvo Barrera, Diana
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Ponce Ponce, Fabián Ángel
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Tapia Andino, Rosa
Subject
1
CRM
1
PROCESOS OPERATIVOS
1
REINGENIERIA DE PROCESOS
1
REINGENIERIA DE PROCESOS ADMINIST...
1
RELACION CON EL CLIENTE
1
SISTEMA DE ADMINISTRACION
1
TALLERES