Análisis e Implementación de un Sistema de Respuesta Interactiva (IVR) Virtual en el Lenguaje Abierto Preprocesador de Hipertexto (PHP) Sobre Linux para el Ingreso y Consulta de Saldos para Abonados Prepago en una Red Celular a Través del Protocolo de Aplicación de Red Inteligente (INAP)

Abstract

This document shows the analysis and implementation of a virtual IVR developed on the Intelligent Network Application Part (INAP) protocol, its use in this report is based exclusively on how a phone company can provide value-added services (VAS) to a network prepaid subscriber. When a client that belongs to a network prepaid call *282 for entry and balance inquiry, they expect rapid and effective response from their cellular service provider which manages one or more systems of interactive voice response (IVR) using the INAP protocol. In order to successfully achieve these services as entry and balance inquiries, a simulation of the IVR which it interacts with the client by the use of dual tone multi frequency (DTMF) cell’s, where the flow of signaling messages that make these services possible are explained.