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Unidades Académicas
Facultad de Ciencias Sociales y Humanísticas
Tesis de Turismo
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Issue Date
Title
Author(s)
2020
Diseño de línea base para el reacondicionamiento de espacios y el manejo de visitantes en destinos marinos y costeros de Guayas y Santa Elena expuestos a la pandemia de COVID-19
Encalada García, Vicky Daniella
;
Yagual Ortiz, Ivonne Raquel
;
Pecot, Mathias, Director
2020
Proyecto para la creación un plan de mejoras en los procesos de calidad del hotel Playa Dorada mediante el método SERVPERF para evaluar los servicios brindados en las áreas de ama de llaves y recepción
Romero Coloma, Yaritza Alexandra
;
Ortiz Ortiz, María Belén
;
Pecot, Mathias, Director
Discover
Author
1
Encalada García, Vicky Daniella
1
Ortiz Ortiz, María Belén
1
Romero Coloma, Yaritza Alexandra
1
Yagual Ortiz, Ivonne Raquel
Subject
1
Calidad
1
COVID-19
1
Reacondicionamiento de espacios
1
Reactivación turíustica
1
Servicio al cliente
1
SERVPERF
1
SERVQUAL
1
Turismo - Santa Elena
1
Turismo marítimo