Aumento de la transaccionalidad de producto terminado al ingreso a bodega y distribución a clientes de una empresa de producción de gases medicinales e industriales

Abstract

The objective of this project was to increase the transactionality of finished products upon entry into the warehouse and their distribution to customers in a company dedicated to the production of medical and industrial gases. Data collection was carried out over a two-week period to obtain samples and explain our response variable. The data was treated as binary to then apply a statistical study, including a normality test and a process capability analysis. The root causes of the lack of product traceability were identified, and five solutions were proposed to increase transactionality. Among the implemented solutions were the relocation of loading points, training operators to avoid confusion when using handheld devices, and establishing protocols to follow in case of system intermittency or failure. As a result, transactionality increased from approximately 26% to 47% over nearly four months, which in turn reduced cylinder losses by 36% and decreased customer complaints by 21%. Additionally, paper waste was reduced from 13.5 kg to 8.1 kg per week. Keywords: DMAIC, traceability, transactionality, ICC