Mejora de la experiencia de usuario del sistema de gestión de solicitudes hacia el comité de Ética en Investigación de la ESPOL

Abstract

DOCUMENT IN THE PROCESS OF INTELLECTUAL PROPERTY. This project aims to enhance the user experience of the request management system for the Ethics Committee in Research (CEI) at ESPOL. Due to the growing number of ethics approval requests, the manual review process has led to delays. A functional prototype is being developed to optimize the review and resolution issuance process by integrating email notifications and improving the user interface. Technologies such as React for the frontend, ASP.NET for the backend, and MySQL for data management are used. The project follows an agile methodology, dividing development into sprints, and functional and usability tests are conducted to ensure system effectiveness. The results indicate improved operational efficiency, document management transparency, and user satisfaction. Keywords: Request management Research ethics, Research Ethics Committee (REC), User experience (UX), User interface (UI), Process automation, React, ASP.NET, MySQL, Email notifications, Functional and usability testing, Data security, Response time optimization, Transparency in document management