Desarrollo de una plataforma web para la gestión de pedidos y envíos en empresas de retail

Abstract

CONDITION FOR PUBLICATION OF PROJECT. In the field of logistics in retail companies, this project aims to design a digital platform that optimizes office management. The proposal focuses on key modules such as authentication, route allocation, data display and delivery control. Consequently, a web platform with responsive interface was developed, capable of integrating data from different systems, complemented by a detailed test plan applied to various operational roles. The main problem identified focused on planning and operational, which generates biases in information, delays in coordination and delays in deliveries. During development, the Scrum framework was chosen, taking advantage of its adaptive and flexible properties, allowing for the organization of team activities and responding to changes. The implementation of the platform allowed the digitization and centralization of operational processes, reducing typing errors and improving traceability of information, allowing a 80% decrease in order registers at distribution centres in Guayaquil and Quito. Finally, the platform was accessible by any device with internet connection, which helps us automate processes that were previously manuals, with dynamism in areas of the distribution center. Keywords: Logistics, web development, automation, traceability